Customer disservice

When I received a letter from Telstra saying that I hadn’t paid my bill and if payment wasn’t made by two days earlier (!), I risked having my phone and internet service suspended, I was close to being ropable. First off, they hadn’t sent me a bill for July, and secondly I’d  already taken the precautionary step of paying enough to cover the likely charges. I phoned and was given the usual … Read more